Enterprise AI search

Find the document even when you do not remember its exact words

People rarely remember the exact title of a document or the wording inside it. Pūnaha searches by meaning to help them reach relevant passages for the question in front of them.

Documents: PDF · DOCX · text; Email & guidance: Useful working context; Connected content: Scoped by tenant; Relevant passages: Ranked source material; Source context: Keep supporting information; View sources: Inspect original material. Search by meaning, with sources in view. Relevant passages stay connected to the material they came from.
View original explanatory diagram
Documents, email and business records flow through Pūnaha semantic/vector retrieval to ranked passages and source-connected context.

A better search experience

Help people get past “I know it is here somewhere”

Useful search has to cope with different wording, exact identifiers and knowledge spread across more than one kind of file.

Semantic search

Retrieve content by meaning, which helps when a query and its best source use different language.

Relevant passages

Return indexed passages ranked by vector similarity to the question, so you can inspect the material used as context.

Document understanding

Extract searchable text from supported office documents, PDF, email, RTF, EPUB and OpenDocument files.

AI-ready context

Pass relevant retrieved material into a workflow so the selected model works with approved context.

Explore workflows

Inspectable operation

Use application logs, audit information and workflow execution history to understand what happened.

Behind the result

What happens between a source file and an answer

  1. Bring in supported content

    Ingest text and supported files, including email and Outlook attachments.

  2. Prepare the knowledge

    Extract and organise the material for the selected tenant-aware knowledge store.

  3. Retrieve relevant passages

    Use semantic/vector retrieval to find passages relevant to the question.

  4. Use the result

    Return relevant context, support an AI response or continue through a governed workflow.

After the search

Finding the source is often only the first step

The information may need to support a response, a decision or a longer piece of work.

A retrieval step can sit inside a versioned workflow alongside prompts, model calls, approvals and merged results.

This lets teams reuse the same governed knowledge in different processes without forcing every task into a single assistant experience.

Direct knowledge discovery

Help a person locate material relevant to a question or investigation.

Retrieval-assisted AI

Provide a model with selected organisational context before it prepares a response.

Workflow input

Use retrieved information as one step in a longer process with review and action.

Questions

Enterprise AI search questions

What is the difference between semantic and keyword search?

Keyword search looks for matching terms. Semantic search looks for related meaning. Pūnaha currently uses vector-based semantic retrieval to find relevant passages.

Can search use private organisational content?

Yes. Pūnaha works with organisational knowledge and can run on customer-controlled infrastructure. Access design and source permissions still need to be configured for the intended environment.

Does Pūnaha support image-only PDF documents?

Text extraction is supported for PDFs that contain readable text. OCR for image-only PDFs is not currently presented as a ready website capability.

Can retrieved knowledge be used in an AI workflow?

Yes. Retrieval is a workflow building block and can provide relevant context to later prompt, model, approval or merge steps.

Product documentation

Try the knowledge and search steps

Use the knowledge and search user guide to see how to work with knowledge in the product. Keep source permissions and tenant access part of your evaluation.

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