Step 1
Prepare the knowledge
Supported policies, procedures, email and office documents are ingested into the knowledge database for the intended tenant.
What you can see
The source set and its governance remain an organisational responsibility.
Product tour 01
Turn a policy question into a useful, grounded answer
Follow an employee question through tenant-aware knowledge, hybrid retrieval and a selected AI model. The purpose is to make the source material easier to use, not to replace its owner.
Employee question
Approved knowledge
Grounded response
Interactive walkthrough
Enterprise knowledge in four steps
Use the numbered tabs to follow the flow. This is an explanatory tour, not a live customer environment.
Step 2
Ask in ordinary language
An employee describes what they need without having to know the exact title or vocabulary used in the policy.
What you can see
The question can use different wording from the source.
Step 3
Retrieve relevant context
Hybrid retrieval uses semantic meaning and keyword signals to select material that can help answer the question.
What you can see
Relevant passages provide context rather than relying on the model alone.
Step 4
Prepare a useful response
The configured model uses the retrieved context to prepare an answer for the employee or the next workflow step.
What you can see
The implementation decides whether review or further action is required.
Configuration choices
Adapt the flow to your knowledge environment
Choose the source set
Select the documents and email appropriate to this tenant and purpose.
Choose retrieval
Use semantic or hybrid search according to the language and identifiers in the content.
Choose the model
Use a supported local or external model deployment for the response step.
Choose the next step
Return an answer, request approval or continue into another workflow action.
Try the tour with your kind of knowledge
A private demonstration can focus on representative source formats and questions from your environment.