Step 1
Prepare the knowledge
Supported policies, procedures, email and office documents are ingested into the knowledge database for the intended tenant.
What you can see
The source set and its governance remain an organisational responsibility.
Product tour 01
Ask the policy question in the words you would normally use
Follow an everyday employee question through tenant-aware knowledge, hybrid retrieval and a selected AI model. The aim is to make approved source material easier to use, not to replace the person who owns it.
Employee question
Approved knowledge
Grounded response
Interactive walkthrough
From an ordinary question to a source-grounded response
Use the numbered tabs to follow the four steps. This is a product example, not a live customer environment.
Step 2
Ask in ordinary language
An employee describes what they need without having to know the exact title or vocabulary used in the policy.
What you can see
The question can use different wording from the source.
Step 3
Retrieve relevant context
Hybrid retrieval uses semantic meaning and keyword signals to select material that can help answer the question.
What you can see
Relevant passages provide context rather than relying on the model alone.
Step 4
Prepare a useful response
The configured model uses the retrieved context to prepare an answer for the employee or the next workflow step.
What you can see
The implementation decides whether review or further action is required.
Configuration choices
The same route can use your knowledge and your choices
Choose the source set
Select the documents and email appropriate to this tenant and purpose.
Choose retrieval
Use semantic or hybrid search according to the language and identifiers in the content.
Choose the model
Use a supported local or external model deployment for the response step.
Choose the next step
Return an answer, request approval or continue into another workflow action.
Bring a question your people ask all the time
A private demonstration can use representative source formats and the kind of wording people use in your environment.